Privacy Policy — Wales

1. Information We Collect in Wales

We collect and process several types of personal information in Wales, including:

2. How We Use Your Information in Wales

In Wales, we use your personal information for the following purposes:

• Service Delivery (Welsh Contracts):
  • Handling your vehicle rental bookings and agreements in Wales. Verifying your identity and confirming you meet our rental requirements. Managing vehicle collection and return at Welsh pick-up and drop-off locations. Processing payments and handling deposits and charges.
• Customer Communication in Wales (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for properties in Wales. Responding to your enquiries and providing customer support for Welsh bookings. Notifying you of changes to the service or policies affecting rentals in Wales.
• Marketing (Consent/Legitimate Interest) — Wales:
  • Sending promotional offers, newsletters, and service updates to people in Wales where they have given consent or where we have a legitimate interest. You can opt out at any time.
• Service Improvement (Legitimate Interest — Wales):
  • Analyzing website usage in Wales to improve user experience and functionality. Conducting research in Wales to refine our vehicle fleet and services.
• Legal Compliance (Wales Law):
  • Complying with legal, regulatory, and tax requirements in Wales. Preventing fraud and maintaining the security of our services. Resolving disputes and enforcing our terms and conditions.

3. Information Sharing (Wales)

We may disclose your personal information to public bodies in Wales:

• Welsh Providers: Third-party companies that help us deliver our services in Wales, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.

We do not sell your personal information to third parties for marketing purposes in Wales.

4. Data Protection

We implement appropriate technical and organisational measures in Wales to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. Nonetheless, no internet transmission or electronic storage can be guaranteed to be completely secure.

5. Data Retention (Wales)

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected in Wales, including meeting legal, tax or reporting obligations. Retention periods vary according to the type of information and the context in which it is processed.

6. Welsh Rights

Under Welsh data protection law, you have the following rights:

• Right of Access (Wales): Request a copy of personal information held about you in Wales.

To exercise rights in Wales, contact us using the details below.

7. Cookies and Tracking — Wales

This website for users in Wales uses cookies and similar technologies to improve your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences through your browser settings.

8. Policy Updates — Wales

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements in Wales. Updates will be posted on this page with a revised Last Updated date. We encourage users in Wales to review this policy regularly.

9. Contact Wales

For questions about this Privacy Policy or our data practices in Wales, please contact our Wales office: